Privacy Policy

Last Updated: 30th of January 2025

SupremeStay Global AB ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Device Information: IP address, browser type, and operating system.
• Usage Data: Information about how you interact with our app and services.
• Location Data: If you grant permission, we collect location data to provide personalized services.
• Cookies and Tracking Technologies: We use cookies to enhance user experience and analyse app performance.

2. How We Use Your Information

We process your information for the following purposes:

• To provide and maintain our services.
• To improve user experience and optimize our platform.
• To process transactions and communicate important updates.
• To ensure security and prevent fraudulent activities.
• To comply with legal obligations.

3. Location Data Collection & Usage

We collect location data under the following conditions:

• Type of Location Data Collected: We collect precise and approximate location data, depending on your settings and permissions.
• Purpose of Collection: Location data is used to enhance your experience, including:
• Providing personalized hotel recommendations.
• Assisting with navigation and in-app services.
• Enhancing service availability based on your location.
• Data Sharing: Location data is not shared with third parties unless required by law or with your explicit consent.
• User Control: You can enable or disable location tracking via your device settings at any time.

4. Data Sharing and Third-Party Services

We may share your information with:

• Service providers who assist us in app functionality, analytics, and customer support.
• Legal authorities, if required by law or to protect our rights and services.
• Business partners for integrated services with your consent.

5. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

6. User Rights and Choices

You have the following rights regarding your personal data:

• Access & Correction:Request a copy of your data or correct inaccurate information.
• Erasure (Right to be Forgotten):Request deletion of your personal data.
• Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
• Objection & Restriction:Restrict or object to processing under certain conditions.
• Withdraw Consent:If processing is based on consent, you may withdraw it at any time.

To exercise your rights, contact us at info@supremestay.com.

7. Security Measures

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy unless a longer retention period is required by law.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve our services and enhance your experience.
• Analyze app traffic and trends.
• Provide personalized content and advertisements.

You can manage or disable cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as described herein.